FREQUENTLY ASKED QUESTIONS
Find answers to common questions about self-storage and climate-controlled units at The Vault Storage in Beaufort, NC.
Where is The Vault Storage located?
- The Vault Storage is located at 1411 Hwy 101, Beaufort, NC 28516, conveniently serving the nearby neighborhoods of Beaufort, Havelock, and Morehead City, NC.
What are the office hours?
- Our office hours are Monday through Friday, from 8 am to 5 pm.
What are the access hours?
- You can access your storage unit 24/7, giving you the flexibility to visit your unit at any time that suits your schedule.
Am I required to store long-term?
- No, we offer flexible month-to-month rental agreements, so you're not required to commit to long-term storage.
What am I not allowed to store?
- For safety and legal reasons, we do not allow hazardous materials, perishable goods, or illegal items in our storage units. Please refer to our rental agreement for a full list of prohibited items.
What unit size do I need?
- We offer a variety of unit sizes to suit your needs, from small units for documents and seasonal items to larger units for furniture and appliances. If you're unsure, check our online size guide or our team is happy to assist in selecting the right size.
How do I pay my storage bill?
- We make payments easy with online bill pay, allowing you to manage your account and pay your bill anytime, from anywhere.
How do I rent a unit?
- Renting a unit is simple! You can rent or reserve your unit online or call us at (252) 732-3370 to get started. Our team will guide you through the process.
What documentation do I need to rent a unit?
- To rent a unit, you'll need a valid ID, proof of address, and a credit card for payment.
What storage options do you offer?
- We offer climate-controlled storage units, ground-floor access, and secure interior units with 24-hour access to fit your storage needs.
What security features do you offer?
- Our facility is equipped with state-of-the-art security features, including 24-hour video surveillance, gated access, and secure climate-controlled units to ensure your belongings are always safe.